Frequently Asked Questions

General Product Questions

Where can I find specifications and additional information on Organic-Lock?

You can find additional product information on the Envirobond website. Product specification and drawings can be found on CAD Details here

Is Organic-Lock water permeable?

Yes, Organic-Lock blended aggregate remains permeable to water after installation. This reduces runoff volume and allows some water back into the root zone for trees and eventually to the groundwater table. The permeability rate will change over the course of a rainfall event given the nature of the Organic-Lock to swell with water and hold the aggregate in place. The highest rate of water infiltration will occur at the beginning of a rainfall event when the blended aggregate is dry – as the Organic-Lock naturally swells on contact with water to hold the aggregate in place, the rate of water permeability slows.

Check out this video for a detailed explanation of Organic-Lock’s water permeability.

It is important to recognize that the optimal installation of the Organic-Lock blended aggregate incorporates crowns and swales to shed the water off of the surface and prevent sitting water as much as possible.

As with any permeable surface, the level of permeability can also change over time as the surface becomes contaminated by the surrounding environment (i.e. soil, silt, debris etc.).

The porosity of the specific aggregate blended with the Organic-Lock, as well as the level of compaction, can have a significant impact on permeability.

Click here for a report on the permeability rates of the material

Will Organic-Lock blended aggregate stay hard like concrete?

Although the material has a monolithic appearance upon final compaction of the material, natural weathering and traffic will expose some loose particles on the surface to give it a more natural appearance. During rainfall, water will penetrate the material and the Organic-Lock will swell into a gel to hold the particles in place.

When installed with a proper base, Organic-Lock blended aggregates can achieve the load-bearing performance required for vehicular traffic while maintaining the aesthetic and water permeability of a natural aggregate. See “Vehicular Traffic FAQ” below.

What is the pH of the Organic-Lock?

The pH of Organic-Lock is approximately 11, providing a level of weed deterrence and also longevity of the plant material. The high pH (11) slows down the microbial degradation (i.e. increases longevity), and it also makes it an unfavorable growing medium for new seeds (i.e. weeds) to germinate.

Does your product help achieve Disabilities Act Compliance (ADA, AODA, etc.)?

Yes, projects including Organic-Lock have been considered ADA Compliant
NOTE: The Organic-Lock ADA Test Report on the Google Drive supports this performance feature – ADA Test Report

What is the maximum slope on which I can install Organic-Lock blended aggregate?

The maximum slope that is acceptable for an Organic-Lock blended aggregate application is 20%. For slopes that are 10% or greater, we recommend installing runoff “diverters”, which are materials such as railroad ties (or equivalent) embedded in the pathway at a 45-degree angle to prevent water gaining momentum which can accelerate washout damage.

Can the Organic-Lock take vehicle traffic as well?

Yes, an Organic-Lock blended aggregate surface can support vehicular traffic. It is most important that the base is properly constructed to support heavier traffic (8-12 inches of compacted ¾” crushed stone) and the Organic-Lock material is to be installed at a depth of 4 to 6 inches, compacted in lifts of 2 to 3 inches at a time.
NOTE: Please see the following guidelines for more information about each type of application:
Light Vehicular Application
Golf Cart Application
Heavy Vehicular/ Fire Lane Application

Is your product the same as Stabilizer?

Although the active bonding agent is a similar type of plant material, Organic-Lock includes natural additives that both increase longevity and enhance bond strength, leading to superior stability compared to the Stabilizer product. See the test report here [insert link to performance test report – *Coming soon]

Can Organic-Lock be installed with a grid product?

Yes, Organic-Lock blended aggregate can be installed with a grid product. Field testing of this application type is ongoing. In some cases, it may be necessary to fill the grid cells with dry Organic-Lock material and surface wet this first layer, followed by the installation of 1 to 2 inches of pre-wet material on the surface.

Does the aggregate have to be granite or can it be another type?

No, the aggregate mixed with Organic-lock does not have to be a granite material. Generally, limestone and decomposed granites tend to perform the most reliably, however other materials can also work that the particle size distribution fits our Optimal Gradation Specifications (click here). The surface texture and angularity of the crushed stone particles are also important factors.

Can Organic-Lock be used with pea gravel, beach pebbles or other decorative stones?

No, pea gravel or beach pebbles lack the fine particles required for the Organic-Lock to effectively bond with the aggregate. These materials are also very much “rounded” which make them unable to create an “interlocking” matrix within the aggregate itself. Crushed aggregate that have angular or sub-angular particles are optimal for proper interlocking within the aggregate.

What is an appropriate aggregate to use with Organic-Lock?

Generally, limestone and decomposed granites tend to perform the most reliably, however other materials can also work that the particle size distribution fits our Optimal Gradation Specifications. As a general rule, an acceptable aggregate will be in the form of a 1/4” minus or 3/8” minus with at least 5% fine particles passing the #200 sieve.

Can Organic-Lock be used in wet/damp, rainy environments?

In extreme rain conditions, the material will resist washout very effectively with a proper watershed management plan in place. Should any washout damage occur over time, the material is easily repairable.
At the present time, there has not been significant field research on the performance of Organic-Lock in relatively wet/damp environments but as long as a proper watershed management plan is in place, we do not expect moisture in the form of humidity to be detrimental to the Organic-Lock’s performance.

How much Organic-lock is required for my project?

Coverage rate at a 3” depth = 65 sq-ft/ton (foot traffic)
Coverage rate at a 4” depth = 50 sq-ft/ton (light vehicular traffic)
Coverage rate at a 5” depth = 35 sq-ft/ton (vehicular traffic)
Coverage rate at a 6” depth = 20 sq-ft/ton (heavy vehicular traffic)

What is the longevity of an Organic-Lock blended aggregate surface?

The longevity of the Organic-Lock is mostly dictated by the unique environment in which it is installed. Factors such as watershed, climate, precipitation, canopy cover, traffic and installation all influence the longevity. A natural aggregate surface is most prone to potential damage (washouts) during the first few years of its lifetime before it becomes additionally compacted and consolidated by foot or vehicular traffic. This is where Organic-Lock really shines, as it is during this initial period that it is most active helping to maintain the integrity of the surface. The Organic-Lock will naturally start to slowly biodegrade after this initial period but by then, the aggregate will have naturally consolidated to a point where a binder is not longer needed.

Does hot or cold weather affect performance?

The self-healing feature of the Organic-Lock makes it ideal to install in regions with extreme weather conditions. Extreme heat has not been shown to degrade Organic-Lock at any significant degree. Extreme cold may cause the ground to expand but the Organic-Lock will settle and reset upon thawing.

Why are there so many loose particles on the surface of the Organic-Lock blended aggregate?

It is completely normal for loose particles to become exposed on the surface of an Organic-Lock application. This is part of what provides the natural aesthetic of aggregate surfaces that is so sought-after today.
While Organic-Lock blended aggregate has the strength and load-bearing capability of concrete or asphalt, it looks and feels more like a crushed stone surface without a binder. Our product is not designed to be a monolithic surface like asphalt or concrete, but rather a flexible natural paving surface that can settle with the surrounding earth. The natural flexibility of the Organic-Lock will allow the material to consolidate, which will actually increase the overall strength and integrity of the stabilized surface over time.

Organic-Lock Performance Support

Why is there a “skin” and cracks on the surface of the Organic-Lock pathway?

When there is a thin layer on the surface that appears to be like a “skin”, separating from the rest of the material and cracking, it suggests that the material was either pre-blended with: (1) too much Organic-Lock or (2) too much water. Depending on the severity of the situation, the material can either be: (1) carefully excavated, re-blended with additional aggregate and laid back into place OR scarified in place and re-compacted (for the scarification option, you can use a rototiller, a rake, box gannon, loader bucket or other suitable equipment); or (2) if too much water was applied, the material should be scarified and spread out to allow it to dry, before it is raked back into place and compacted.

Why is the Organic-Lock material washing out?

In our experience, washout is often the result of a weakness in the watershed management plan. It would be best to pinpoint the source of excessive water and divert it accordingly. Examples would be dripping water from a man-made surface above or a heavy water concentration coming from an impermeable surface above the damaged area.

What is the lowest temperature in which Organic-Lock Blended Aggregate can be installed?

It would be ideal for the daytime temperature to be above 40 degrees Fahrenheit during installation, which will allow the material to start drying out to allow the bonds to properly set.

Will Organic-Lock effectively stabilize native soil?
Organic-Lock is designed to be blended with Crushed Aggregate Screenings, as it gains its strength from a well-graded profile of angular to sub-angular particles. Although the Organic-Lock can stabilize a native soil, it should not be used in areas where you will be planting any type of ground cover since the elevated pH of our product will inhibit small plant growth. 
 
In situations where the native soil is intended to be used for foot traffic or equivalent, it is possible to integrate Organic-Lock for this purpose.
 
In situations where it is not possible to introduce a foreign aggregate material, whether due to ease of access, inability to disrupt existing rooting systems, or simply just a lack of access to optimal crushed aggregate, it is possible to blend Organic-Lock into existing in-situ material, accepting that the performance will not achieve the optimal levels and it will vary from site condition to site condition and from in-situ material to in-situ material.  
 
The recommended process is to create a sample plot area with different concentrations of Organic-Lock blended into the top 3 inches of the existing material to test and achieve the performance you are looking for. Create a sample area that best represents your overall site conditions, and thoroughly blend the Organic-Lock powder into the top 3 inches using a rototiller or equivalent. Rates of Organic-Lock can vary depending on the intended performance you would like to achieve. A higher concentration will result in a firmer surface, where a lower concentration will allow greater permeability but will result in a less firm surface layer. Most important is to blend it in to achieve a full and homogeneous mixture.
 
Highest/Most firm:  50 lbs = 100 square feet (at 3 inches)
Lowest/Least firm:  25 lbs = 100 square feet (at 3 inches)
 
Once the Organic-Lock is blended into this surface layer material, you need to add water to activate the bond.  Add water slowly to bring the moisture content up to approximately 10%. This is done by adding the water and thoroughly blending the material using the same process you blended the Organic-Lock binder into it. Do this thorough blending until you achieve the proper moisture percentage.
 
To understand when you have hit the optimal moisture level, you’ll want to use a snowball test by picking up the material and creating a snowball. You want to achieve the consistency that just barely allows you to hold the snowball form without it crumbling. You don’t want to over-water where it easily holds it’s form and creates a wet sheen on the surface (this is a sign of over-watering)…you’re looking for the level just before this.
 
Once the Organic-Lock is blended in, and the water is subsequently added and properly and thoroughly blended in, you can roll the surface using a weighted rolling device. A minimum 500lb-2000 lb roller is ideal.
 
Leave your sample plot area for as long as you need to analyze the performance to ensure it meets your expectations. Curing times will depend on many factors including, but not limited to, climate conditions, canopy cover, base drainage, and temperature.
Can Organic-Lock material be installed immediately around the base of a tree?
It is recommended to use a Structural Soil blend when installing a surface material intended for traffic up to the trunk of the tree.

Installing Structural Soil is recommended below the root base and out to the radius of the root ball (even extending up to 12′ for more sensitive trees).

Install the Structural Soil in lieu of the base material (at the same depth) and then proceed with the Organic-Lock blended aggregate mix over the surface of the compacted structural soil.
 
Options (lowest to highest rates of permeability):
1.  Install full 3” of Organic-Lock blended aggregate mix over the structural soil up to the trunk of the tree
2.  Start at 3” and taper to 2” or 1.5” to the trunk of the tree.  
3.  Install the full 3″ of Organic-Lock blended aggregate up to the edge of the root ball of the tree, and proceed with unstabilized, aggregate (i.e. same aggregate as used elsewhere, however, un-blended with Organic-Lock) up to the trunk of the tree.
 
Be aware that by not using a proper base material up to the trunk of the tree that this area may not firm up to the same level as the other areas but there also shouldn’t be much traffic right by the base of the tree anyway.  

On-Boarding/Aggregate Testing/Samples

Can I send an aggregate sample for suitability testing in your lab?

Yes, but first it is essential that we review a sieve analysis and photo of the aggregate beside a ruler as an initial screening step. This will ensure that neither side wastes any resources in sending an aggregate sample that is visibly unsuitable. Please do your best to source an aggregate that fits our Optimal Gradation Limits that can be found here

What is your lab address for sending an aggregate sample?

Dr. Qingbin Guo/Prof. Douglas Goff
(E-mail Qingbin to confirm expected delivery time: qingbin@uoguelph.ca )
Dept. of Food Science*,
University of Guelph,
Guelph, ON N1G 2W1, Canada
(*receiving address, Loading dock, corner of Gordon St. and McGilvray Lane)
(519) 824-4120

Can you please send me a letter stating that you have approved our aggregate for Organic-Lock?

Yes, as long as the aggregate in question has actually been tested and approved by our laboratory, we will be happy to support you with such a letter.

What is the best way to get a trial bag of Organic-Lock to my location?

Once we learn more details about the potential project or dealership, we would be glad to send you a trial bag of Organic-Lock at no charge (provided you cover shipping costs, which will be credited back to you upon your first order of Organic-Lock).

Can you send me a sample of a suitable aggregate to blend with Organic-Lock?

Please refer to our optimal gradation guidelines for specifications pictures showing examples of suitable aggregates.

Is there a local Organic-Lock reference site that I can visit?

Please refer to our Recent Project map here. If you do not see a completed project in your area, please contact us and we can provide you with a list of the next closest reference sites that may not yet have been added to the map. Please note that some travel may be required.

How Do I Order It?

Can you send me Organic-Lock pricing?

Please contact one of our  licensed dealers and they will provide you with pricing by the ton of Organic-Lock pre-blended aggregate.
If there is no licensed dealer in your area and you have access to an aggregate that meets the required specifications and the means to blend it with Organic-Lock, please send us details about the project, including area size, location and project timing so we can put together a proper pricing quotation.

If I place an order in November or December, can I pick it up next spring?

Yes, this arrangement is possible and if you wish for us to hold your current year’s pricing, we must receive full payment for the order before December 31.

Do you have enough stock to fill our upcoming order?

Please confirm your expected order quantity with us and we will check with our production department on current stock levels.

Where can I purchase Organic-Lock?

Organic-Lock can be purchased from your local licensed dealer. If there is not a licensed distributor in your territory, Organic-Lock is to be purchased directly from Envirobond provided you have access to an aggregate that meets the required specifications and you have the means to blend the aggregate with the Organic-Lock yourself.

Delivery/Shipping

What is the minimum order size for delivery?

The minimum order size for delivery is 1 full pallet (2,000 lbs)

What types of delivery trucks are available?

Organic-Lock can be delivered in a VAN, on a FLATBED or in a RAIL/SHIP CONTAINER.

Flatbed (22 pallets) – more expensive but easy to unload (from all sides)
B-train Flatbed (44 pallets) – only Canada, MI, NY
Van (22 pallets) – can only unload from the back (if no loading dock, must be unloaded by hand) – dealer has the option of dragging pallets to back for unloading, using only their own resources
B-train Van (44 pallets) – only Canada, MI, NY
Rail Container (18 pallets – pallet dimensions are the limit here) – 108” high “Super Container” so forklift can drive in/out
Absolutely NO double stacking of pallets
*driver assistant is considered an additional charge by all carriers

Does your product pricing include freight?

No, freight is an additional charge that is quoted on a per order basis since the order size will play a part in dictating the rate. Please confirm an expected order quantity and we will source a freight rate for you within the next 1-2 days.
NOTE: All freight rate requests are to be placed internally to our Logistics Coordinator (Cheryl Masters – cmasters@envirobond.com) and you must specify the (1) truck type, (2) total number of pallets, (3) total weight and (4) delivery address.

How many pallets fit in a full truckload?

The maximum number of Organic-Lock pallets that fit on a full truckload is 22 pallets (45,000 lbs). In Canada, Michigan and New York, a B-TRAIN TRUCKLOAD can fit up to 44 pallets (90,000 lbs).

How long does shipping take?

Full Truckload (FTL) = 4-5 days
Less Than Truckload (LTL) = 6-8 days.
Rail Container LTL = 10-12 days
Rail Container FTL = 5-6 days.
Rates include fuel, dock to dock, customs fee and then add HST to Rates.
Always try to provide us with as much lead time as possible
ALL OF THE ABOVE IS DEPENDENT ON OUR STOCK LEVELS

What is the FOB location of the Organic-Lock? (Can I arrange my own freight?)

Yes, you may coordinate your own freight and please stand by while we prepare the customs paperwork for you. Once we have confirmed that your order is released for pick-up, your carrier must call the pick-up location in advance to schedule an appointment.

What is the standard packaging of Organic-Lock?

50 lb bags packaged at 40 bags per pallet (2,000 lbs total), hooded and shrink-wrapped
2,000 lb bulk bags (totes) on a pallet

Storage

Can blended material be stockpiled?

We recommend Organic-Lock be installed within 24 hours of blending with an aggregate as the natural moisture in the aggregate can begin to activate the Organic-Lock after that time frame and result in more installation (it is possible that the material will become too hydrated, making it difficult to work with since the Organic-Lock could become fully activated and will stick to your equipment).
However, provided the Organic-Lock blended aggregate is kept in dry state, the blended material can be stockpiled for up to 7 days if moisture content is less than 5%.

Can I package blended material in bulk bags for future maintenance activities?

If absolutely necessary, Organic-Lock blending material can be packaged in bulk bags as long as the aggregate has less than 3% moisture in it. If the material is stocked for an extended time period, the finer particles will naturally settle to the bottom of the mixture and it should be remixed on site before pre-hydrating. This material should still be used within 14 days for optimal performance.
If the Organic-Lock blended aggregate is made with 100% dry aggregate and bagged in a tote bag (i.e. 2,000lb+), then the material can be stored up to 60 days.

What is the best way to store pallets or bulk bags of Organic-Lock?

Organic-Lock should be properly covered to prevent moisture and insect infiltration. This means ideally storing it indoors but if that option is not available, then securing it completely with a tarp outdoors is an alternate option.
It should be kept as dry as possible at all times.

What is the shelf life of the Organic-Lock?

As long as the Organic-Lock is properly covered and stored in a dry location, the Organic-Lock will remain usable for 6-12 months.

Why is there a yellow gel leaching from the pile of Organic-Lock blended aggregate?

This indicates that there is excessive moisture in the pile. This mainly happens when a pile of blended material is left open in the rain. We always recommend covering a pile of blended material with a tarp if it must be left outside in the rain. If leaching has occurred, we suggest mixing in an additional 0.25% (5 lb/ ton aggregate) of Organic-Lock into the mixture to ensure that there is enough Organic-Lock in the mixture before it is installed.

How do I make Organic-Lock Blended Aggregate?

What type of equipment is needed to blend Organic-Lock with aggregate?

You can use a pug mill, volumetric mixer, ready-mix truck, concrete mixer or bucket mix with a loader on a monolithic (hard) surface to avoid contamination. Refer to our installation video here [insert link – * note: coming soon] and our installation guidelines here. [insert link – * note: coming soon]

Do you have a dealer reference that I can speak to about production?

Yes, we would be more than happy to connect you with our Organic-Lock dealers to discuss their experience working with Organic-Lock and Envirobond. Please contact us and we will set up a call time so that they can give you the proper attention.

What is the Organic-Lock mixing ratio for pathway/driveway applications?

The ideal mixing ratio of Organic-Lock to aggregate in this type of application is 34 lbs OL per ton of aggregate. Please note that many dealers have determined that a mixing ratio of 30 lbs OL per ton of aggregate also works well with their aggregates, without compromising the performance of the blended material at any significant degree. See our specifications for various applications here

What is the Organic-Lock mixing ratio for warning track applications?

The mixing ratio of Organic-Lock to aggregate in this type of application is 25 lbs OL per ton of aggregate. A lower amount of Organic-Lock is accepted in this type of application due to the use of a finer aggregate, a lower amount of pore space, and a lower amount of traffic received by this type of application compared to a pathway of driveway application.

What is an acceptable moisture level of an aggregate to blend with Organic-Lock?

The aggregate can have up to a 6% moisture level before blending with Organic-Lock.

What is the best way to check moisture level of blended material?

Make a compacted ball of blended material in your hands or step on a ball of material with your work boot. If the blended material falls apart easily, more water must be added. If there is excess water visible on the surface of the compacted ball, then some dry blended material must be added to the over-hydrated material. If the ball holds together firmly or your boot imprint is free of cracks, the ideal moisture level has been achieved and you can then proceed with installation. See our blending and installation guidelines here. [insert link – *note: coming soon]

How do I install it?

Watch the Installation Video here! [insert link – *note: coming soon]

Does Organic-Lock blended aggregate need to be installed in lifts?

Depending upon the method of compaction the installation of base material may require separate lifts. Typically, a lift of 4 inches of loose, pre-wet Organic-Lock Pathway Aggregate will compact to a 3 inch depth. If the application requires more than 3 inches of compacted aggregate, two lifts will be need to ensure an optimal level of compaction (e.g. for Heavy Vehicular/Fire Lane Applications, 6 inches of compacted aggregate are required which would mean 2 lifts of 4 inches un-compacted material).

Can Organic-Lock material be installed immediately around the base of a tree?

Yes, Organic-Lock blended aggregate can be installed around a tree. It would be ideal if a 12′ radius is left directly around the tree base where unstabilized aggregate should be installed to maximize water infiltration here. It is often the case that direct traffic is minimal around the base of the tree, therefore a binder is not as crucial here. Typically in a setting where there is a tree surrounded by some type of paving material, the tree itself is set in structural soil.

What kind of base is required for an Organic-Lock surface? Different if being used for footpath vs. vehicular traffic path vs. warning track?
  • For pedestrian traffic only, the base should be 4-6” of ¾” compacted crushed stone.
  • For light vehicular traffic, the base should be 8-12” of ¾” compacted crushed stone.
  • For heavy vehicular traffic, the base should be 10-12” of ¾” compacted crushed stone.
Where can I find installation guidelines for the Organic-Lock?
How do I ensure there is proper storm water management for my project?

This may require an analysis conducted by a storm water professional to assess the level of rainfall runoff expected in and around the project area. Water coming from any hard surfaces or structures in the area must be taken into consideration. The plan could include green space, drains, swales, pathway cross-slopes and pathway crowns.

Can I blend and install Organic-Lock blended aggregate in the rain?

Do not blend or install Organic-Lock in the rain. Rainfall can have an adverse effect on Organic-Lock if it has not yet been installed and compacted. If it is raining during blending/installing, it is possible that the material will become too hydrated, making it difficult to work with since the Organic-Lock could become fully activated and will stick to your equipment.

How soon can I install an Organic-Lock blended aggregate before and after rain?

Although it is ideal to fully install Organic-Lock blended aggregate 24 hours before a rainfall event, it can be installed within a few hours of rainfall if there is a level of urgency to complete the project. If it is installed very soon before rain, it is crucial that the appropriate moisture level is achieved to ensure that the Organic-Lock is fully activated. If there is any damage to the material during a heavy rainfall event immediately after installation, the material can easily be re-worked, compacted and watered to reset.

How long do I have to wait after installation before it can be used?

You should allow 24 hours of dry, mild weather to properly stabilize. In early Spring or late Fall when temperatures can be less than 5 degrees Celsius or 40 degrees Fahrenheit, the material should be inspected after a 24 hour period before allowing traffic and extend the setting period if deemed necessary.

What is the minimum installation temperature for Organic-Lock?

Please note that it is ideal for the daytime temperature to be at least 40oF (5oC) for installation of Organic-Lock pathway material.

Can I spread the aggregate on the ground and till the Organic-Lock into the aggregate?

We do not recommend blending new material using this method due to the high risk of contamination and the lower chance of achieving a homogeneous mixture. In some maintenance situations, this mixing method can be considered an option to repair localized damage areas.

Maintenance

Is maintenance required? How often and what is involved?
  • Although maintenance will be required from time to time, a primary role of the Organic-Lock is to significantly reduce the level of maintenance that would otherwise be required with a regular, unstabilized crushed stone surface.
  • Maintenance could be as simple as wetting material in the damaged and surrounding area, re-working, compacting and watering. In some cases, scarifying the surface of the pathway and working fresh blended material into the damaged area may be required. Another option is to apply Organic-Lock to the pathway surface and blend into the compacted aggregate with a rototiller, followed by compacting and watering the surface.
  • Annual maintenance inspections should be undertaken to determine whether maintenance is required.

Dealer Questions

How do I become an Organic-Lock dealer?

Please contact us if you are interested in potentially becoming an Organic-Lock dealer. We will set up an initial conference call with our sales team to provide you with more information, determine whether you are a good fit for the product and answer any questions you may have.

Does Envirobond offer exclusive licenses?

Yes, we offer dealers exclusive the exclusive right to operate an Organic-Lock dealership in certain territories. Maintaining exclusivity generally requires achieving reasonable minimum sales thresholds each year.

What does Envirobond do to drive sales to the dealers?

We provide our dealers with a number of tools drive sales of Organic-Lock, including CadDetails listings, trade show support, redirecting inquiries from various customer levels (mainly landscape architects), dealer staff sales training and co-op marketing with dealers.

Can we do a staff training webinar so we can learn about production and selling?

Yes, we prefer to treat this as a mandatory step in the onboarding process since it will allows us to answer all questions on your end and also meet everyone on your team over a Skype video conference. We can either host a video call with people at various locations or you can just use one video and have your team together in one room.

Can you send me some sample pucks of an Organic-Lock blended aggregate?
  • IF DEALER IN AREA – We will forward a request to our local dealer and one of their sales reps will get in touch with you regarding samples and color options.
  • IF NO DEALER IN AREA – Yes, we can send you a generic sample to of an Organic-Lock blended aggregate but if you already have an aggregate selected for a project, it would be best for us to prepare samples with that aggregate for greater accuracy.
Are you able to do a Lunch & Learn at our landscape architect’s office?

We are happy to host a webinar over lunch to educate your team about the benefits of Organic-Lock and best practices for pathway installation and, in some cases, will consider a live presentation at your firm’s office and treat your team to a lunch. Please contact us to set this up.